Courier Delivery Services
DPD Test Kit courier deliveries and Royal Mail tracked sample return service to our laboratory will be affected over the Easter weekend. This will affect all tests.
Please ensure you check delivery and return services in the table below, which may be subject to change:
Royal Mail Sample Return
Please ensure you post sample returns in the 1st Class tracked envelope included in the PCR test kits via a Priority Post Box located in every UK town with a last collection time of no later than 10.45 am Thursday 14th April.
Due to public holidays, Royal Mail do not deliver between 15th – 18th April. Therefore our lab may not receive samples posted after 10.45 am on the 14th April until 19th April.
For samples returned to our lab via Royal Mail tracked postage, results for these samples will be available in the customer dashboard on the next working day. Note samples posted in priority boxes after 10.45 am on 14th April may not be received into our lab until 19th April.
COVID Test Hand Pick Up Collection and Drop Off
We accept Hand Pick Up and Hand Return to Oncologica Great Chesterford CB10 1XL 24/7. The Hand Pick Up option is available throughout the Easter weekend between 8am – 11pm GMT each day.